Error 1628 Failed To Complete Installation

Michael August 11, 2012

Error 1628 Failed to Complete Installation has to be one of the most generated error messages when installing programs in Windows. Search for the error online and you’ll find loads of weird and wacky theories on how this can be fixed – I even read one theory that the chemicals used in making the CD weren’t supported by the CD drive which was causing the error – whoever thought that one up must be on another planet. There are many potential solutions to the problem, so we’ve compiled a step-by-step list of actions you should take that cover the most frequent error-solving tasks.

Quick Steps To Fix Error 1628 Failed To Complete Installation

1. Open task manager either by pressing Ctrl+Alt+Delete and selecting Task Manager or by pressing Ctrl+Shift+Escape. Open the processes tab and ensure that there aren’t any processes running called msiexec.exe or idriver.exe – if there are then right click onto them and choose to end the process. Try to install the program again.

2. Restart your PC. Try to install the program again.

3. Clear your temporary files. In Windows XP go to Start > Run and enter %temp% which will open your temp folder. Highlight all files (Ctrl+A) and press delete on your keyboard. Some files may not delete if they are in use by other applications, so just ignore any files that remain there. In Windows Vista and Windows 7 you can type %temp% into the start search box and press enter. Try to install the program again.

4. If you are installing the program from a CD then create a new folder on your desktop and copy the files from the CD into that folder and run setup.exe from there. If the files fail to copy to the desktop from the CD then the installation issue is due to either a problem with the CD or the CD drive. Try to install the program again.

Other Steps To Fix Error 1628 Failed To Complete Installation

There are many other steps that people recommend but the above steps are usually all it takes to get your program installed without any errors. If you still run into problems then you could try one of the following steps.

1. Check for errors in your filesystem by opening the command prompt (XP: Start > Run then type cmd and press enter, Windows Vista or 7: Start > type cmd and press enter). At the command prompt type sfc /scannow and press enter. This will find and repair any problems with your filesystem. If problems are reported and are fixed when this is complete then try the installation of the program again.

2. Create a new user account in Windows. You can do this by going through the Control Panel and there should be an option for Users. Add a new user in here, log off and log on as that user and try the installation again.

3. Disable your antivirus program and attempt to install the program again – sometimes the antivirus software can conflict with the installation of files.

Did It Work?

Did any of the steps listed solve Error 1628 Failed To Complete Installation? Did you try something else that fixed the problem? Let us know by commenting below. Any brilliant suggestions will be added to the article.

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About Author


Michael is a technology enthusiast (a geek, some may say) who resides in Newcastle, England. He runs as a subsidiary of his expanding web design business, On Fire Digital Limited. When having a break from geeking around, Michael loves spending time with his wife and son. He also enjoys cooking and loves to enjoy a nice glass of wine. View all posts by Michael →

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